Steps to describe the overall process of claim management
Capacity Building:
Establish a network of legal and technical experts in 40-50 cities for insurance mediation.
Sector-Specific Processes:
Define insurance-specific dispute resolution processes within the Mediation Act framework.
Timely Dispute Resolution:
Follow Mediation Act time limits for faster dispute settlements.
Confidentiality Assurance:
Guarantee confidentiality for sensitive information during the mediation process.
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